Eshop System Specification

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1. Basic specification

The eshop system consists basically of two parts:

• on-line administration interface for e-shop management
• presentation inforface to present products to e-shop page visitors

Administration interface consist of modules for managemnt of individual e-shop parts. The modules are following:

• e-shop structure namangement (products, templates a categories)
• marketing actions management
• customer management
• news management
• order management
• statistics

Presentation interface displays product information to visitors of e-sho pages. It includes tools for easy product browsing, clear information providing, order system, customer registration system, search and comparing products.

2. Detail specification of system modules

2.1 Categories

• unlimited amount of categories and subcategories
• every category can be a subcategory in more categories, e. g. /sport utilities/tourism/tourist shoes, /shoes/tourist shoes
• by entering a certain category (subcategory) a customer will be able to see a list of products from that certain category and all it’s subcategories
• highlighted representing of products which are in actions, along with most sold, newest, and recommended products from a certain category
• automatic paging with a possibility of setting the number of showed products on one page and fast or slow shifting between pages
• product sorting based to various characteristics (price, name, ...)
• adding a description to any category
• product comparing within a category

2.2 Templates

• easier way to create descriptions and items with the similar characteristics structure, e. g. television, video, …
• unlimited amount of templates
• presetting of product standard characteristics, e.g. product code, guarantee, tax group, etc.
• automatic unique product code generating
• parameter type specification (number, text, yes/no type characteristics, …) – thanks to this characteristics it’s easier to search and sort products
• automatic product name and brief description generating
• easy template-to-template characteristics transfer

2.3 Products

• unlimited amount of products
• inserting product into more categories
• mutual product comparing
• adding unlimited amount of pictures to every product
• automatic picture rescaling – only one size picture needed to be uploaded
• adding unlimited amount of documents, e. g. manuals in PDF format, sound files, etc.
• entering unlimited amount of external links, e. g. manufacturer’s website, technical support, list of service departments, …
• specifying related products, e. g. accessories, spare parts, add-ons, …
• specifying alternative products (comparable products from other manufacturers)
• product evaluation and comments from the customers including a possibility of administrative changes
• specifying recommended and your end price for the purpose of comparison
• internal specification of purchase price, amount of goods on the stock, …
• specifying weight with the possibility of automatic specification of shipping expenses
• easy temporary product hiding
• possibility of changing a template
• printable version

2.4 Price lists

• automatic price list generating for every category
• everyday automatic price list updating
• possibility of downloading of the price list by a customer
• various price list formats (using the XML technology)

2.5 Search

• unique search engine
• easy (fast) and advanced search
• advanced search based on templates and characteristics types (different usage of numbers, text and yes/no types, …)
• searching in administrative section
• well-arranged representing of the search results
• possibility of use of logical symbols in search expression

2.6 Product comparing

• mutual comparing of arbitrary amount of product
• well-arranged representing based on template characteristics

2.7 Users (customers)

• users’ registration
• inserting users into groups
• user’s home web site
• monitoring of order volume and other statistics
• involving users into actions
• saving of the shopping cart for registered users
• automatic pre-filled forms for registered users

2.8 Actions

• standard actions – most sold, recommended, news
• predefined actions:
  • X products for the price of Y, e. g. 2 books for the price of 1
  • free shipping
  • free gift, e. g. a free walkman with every SONY television
  • action discounts
• defining your own actions
• applying an action on designated product and/or for designated customers/group of customers
• highlighting of products in action
• possibility of action combination
• automatic action connection with orders
• possibility of setting the active time of an action

2.9 Shopping cart

• solid and easy accessibility of the shopping cart to a customer
• editing of shopping cart items
• easy move along to the „cash desk“
• well-arranged summary of purchased items in the cart

2.10 Orders

• various types of shipping with automatic calculation according to the total weight of ordered products
• specification of the type of product packaging, e. g. gift pack, standard, …
• choosing the type of payment, e. g. cash on delivery, cash, GSM banking, E-bank, bank transfer and more according to the customer’s demands
• automatic data check entered by a customer
• a new order notification by email
• possibility of sending a copy to a customer
• automatic action applying on order’s items
• monitoring of order’s parameters, e. g. information about the payment, about possible problems, customer’s confirmation, etc.
• monitoring of the state of an order by a customer
• order modification, comment adding
• order printing

2.11 News system

• displaying of short messages on the main page
• adding an illustrative picture
• creating a message in advance with setting up a date of publication
• old message archive

2.12 Information section

• displaying all the law required information
• shopping and complaint system
• information about the operator
• information about the protection of the personal data
• dotazy a připomínky
• frequently asked questions

2.13 Advertisement

• possibility of using exchangeable advertisement banner system
• monitoring of the advertisement prosperity
• possibility of individual advertisement

2.14 General

• incorrect system data notifications, e. g. empty categories, templates, duplicate product code, …
• automatic picture adjustment
• running the shop in various language versions

Learn more about e-commerce applications Magento (open source) and Instore.